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Streamside Fly Fishing
506 EastRidge Ave.
Cameron, MO 64429
Phone/Fax:
816 - 632 - 1782
Contact Us By Email:
Click Here


Use The Following Links To Easily Navigate This Page :

MAKING A PURCHASE
On-Line Security
Item Selection
Hat Sizing Chart
Womens Sizing Chart
Item Pricing
Special Orders
Close-out Items

Discounted Equipment 		MISC INFORMATION
Product Warranty
Buyer Protection Program
What Is A Yahoo Store
Returns - Exchanges - Refunds
Loss / Damaged Orders
Product Warranty / Defects
Technical Product Information
Sales Tax


Getting Started Fly Fishing Has Never Been Easier . . Click Here





Streamside Fly Fishing offers quality, performance tested fly
fishing equipment and accessories, at prices everyone can afford.
Most products backed by manufacturers unconditional lifetime warranty.

We want your shopping experience at our store
to be a pleasant on-line adventure
and as user friendly as we can make it.

When making a purchase, please review your order for mistakes which may have been
made selecting items or a shipping method.

Buy with confidence, if you're not
completely satisfied with your purchase,
return it for a prompt, no-hassel exchange or refund.
( Some charges may apply )

If you have a question regarding our store or about any item in
our store,
please feel free to contact us.

Take a look at our Special Offers & Outlet for some real bargins . .
Shop Special Offers & Outlet Now

Please contact us, with any concerns which you have.
Or any operational problems which you experience within our store.



Making a Purchase On-line is Safe & Secure:

On Line Security:

All online transactions at Streamside Fly Fishing are handled
with industry-standard SSL encryption.

This means when you enter your credit card number into
the order form, it is transmitted across the Internet in an
encrypted (scrambled) form, then decoded when it gets to our store.

For added security, we also encrypt the credit card number
when it is stored on disk, and when we forward it to the merchant.

If you are not the kind of person who worries about being
hit by lightning as you're crossing the street, you don't
have to worry that your credit card number will be intercepted on the way to
a secure web site.

According to CNN, "The prevalent opinion...is that on-line credit card use is
actually no riskier for consumers than traditional "low-tech" transactions."

Credit Card Verification Systems:

The following Verification Systems are used to protect our
customers and assure that the information you provide
in the order form matches the information you provided to the
issuing bank of the credit card.

AVS (Address Verification System) is a system that
attempts to match the billing address that your customers enter
in the Billing Address fields during checkout. When the credit card
entered is authorized, AVS checks to see if the cardholder's
address entered during checkout matches the address information
on file with the issuing bank. AVS returns codes that match
AVS Rules set by you about the address such as if the address and
or zip/postal code match.

CVV (Card Verification Value) is a system that
matches the credit card number with a 3 digit security
code that appears on the back of the credit card.
Requiring customers to enter this additional field
provides an extra level of cardholder verification. Please
note: The Yahoo! Merchant Solutions payment gateway does not
support CVV for American Express.







Text Size For Easy Viewing:

Web Browser's may present the text on our site
in different sizes. If you wish
to view the site in a text size smaller
or larger than shown, follow these easy instructions.

Our store is best viewed with - Smaller Text



  • Click on View at the top browser bar.
  • Move curser to Text Size.
  • Select the size you prefer for viewing on line.
  • Refresh your browser to see current page.



    How Our Prices Work:

    The Regular Price or Sale Price on some items
    in our store may reflect the lowest price
    offered in a group of different items/models.
    When choosing the item/model you wish to purchase,
    please take notice at the right side there may be an
    additional cost added for this item/model.

    Example:
    CL Fly Rod: Regular Price $99.95
    Select Your Rod: "626262 - 9ft - 3wt - 6pc(+10.00)"

    In this example, the rod selected would cost $109.95.
    The (+10.00) additional cost will be added to the regular
    or sale price for this item/model, when you process
    your order, and show up on your order form.



    Selecting An Item for Purchase

    Click on the down arrow located at the right end of
    the drop-down box ( if shown ) to make a choice
    of colors or types of individual items.

    Example:





    Fly fishing rods, reels, spools, fly outfits and some other items sold
    are covered by a manufacturers warranty.

    If You Experience any Problems with any item purchased at our store.

    This means when you receive your order, if there are any
    problems with an item which require repair or replacement, it is considered a WARRANTY PROBLEM.

    Our suppliers are more than happy to help you with these problems.

    Or if you need technical information for any product we sell, use the following links
    to contact a company representative for warranty or general information.

    House of Hardy product, old or new, contact a factory representative at . .     info@hardyusa.com

    Cortland Line Company product, old or new, contact a factory representative at . . info@cortlandline.com

    STH Fly Reels old or new, contact a factory representative at . . STH Customer Service

    Diamondback product, old or new, contact a factory representative at . . Diamondback Info

    LOON Outdoors product, contact a factory representative at . . LOON Customer Service

    Scientific Anglers Customer Service Click Here

    All other product information . . Click Here

    We promise you - the best quality, the best value,
    the best customer service!

    Return To Top of Page





    USPS Priority Mail in USA
    USPS Express Overnight Mail in USA
    USPS Global Priority Mail to Canada
    USPS International Priority Mail

    Will Get Your Order Delivered . .FAST!

    Your Order May Qualify for Free USPS Priority Mail Shipping:
  • See our Shipping Tables below.

    USA USPS Priority Mail Shipping Services Include:
  • Fast USA Deliverly Service
  • Insurance ( see note )
  • Saturday shipping - No extra cost
  • Saturday delivery - No extra cost
  • USA Priority Mail: 48 to 72 Hour Delivery.
  • USA Express Mail: Overnight Delivery to most locations.
    NOTE:
  • Insurance not provided for orders under $80.00
  • Delivery time may vary during major holiday periods & bad weather.


    Got Questions? Email Us:     Click Here!

    Where's My New Gear! - - When you receive notice that your order has been shipped,
    use your label or tracking number & the appropriate shipping link
    to check the shipping progress of your order.

  • USPS Priority Mail Shipping . .
  • Used for most USA & International Orders . . Click Here
  • Federal Express Shipping . .
  • May be used for larger packages and drop-ship orders . . Click Here
  • UPS Shipping . .
  • May be used for large packages and drop-ship orders . . Click Here

    USA USPS Priority Mail Shipping & Handling Chart

    Amount of Order USPS Priority Mail
    2 to 3 Day Delivery    		 Insurance
    Included
    00.01 to 59.99 5.98 NO
    60.00 to 119.99 8.35 YES
    120.00 to 159.99 9.65 YES
    160.00 to 197.99 12.95 YES
    200.00 & Up FREE YES


    Note: USA PRIORITY MAIL SHIPPING ONLY: Promotional offers such as free shipping for
    an item, ( shown in a drop-down box on item page )
    over-ride the above table. Shipping costs will be deleted when
    your order is received.

    USA USPS Express Mail Shipping & Handling Chart

    Amount of Order Express Mail
    Overnight Delivery (Most USA locations)
    00.01 to 49.99 26.00 - See Note
    50.00 to 99.99 32.00 - See Note
    100.00 to 299.99 44.00 - See Note
    300.00 to 499.99 59.00
    500 to 699.99 68.00
    700 & Up 80.00


    Note: USA USPS EXPRESS SHIPPING ONLY:
    Additional shipping cost may be added - If weight of package exceeds normal limit for this service.
    Promotional offers such as free shipping for an item, ( shown in a drop-down box on item page )
    over-ride the above table. Express Shipping costs will be reduced by $6.00 when
    your order is received.

    Canada:
    GLOBAL Priority Mail & Global Economy Parcel Post Shipping & Handling - Package weight 4 lb or less.

    Provinces: AB,BC,MB,NB,NF,NS,ON,QC,SK

    Amount of Order Global Priority Mail
    3 to 10 Day Delivery
    00.01 to 99.98 20.00
    99.98 to 198.99 24.00
    100.00 to 198.99 28.00
    199.00 to 398.99 30.00
    399.00 to & Up 34.00


    Note: GLOBAL SHIPPING ONLY:
    Delivery time will depend of type of service used, based on weight of order, additional shipping costs may apply.
    1st Time Customers: Credit card transactions cleared prior to shipping of order.





    INTERNATIONAL SHIPPING



    International . . USPS Priority Mail Shipping & Handling

    Streamside Ships To The Following Countries:

    Argentina, Australia, Bahamas, Bermuda, Denmark, Finland, France, Greenland, Hungary, Iceland, Ireland, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Sweden, Switzerland, United Kingdom, Venezuela (Any State)

    An additional surcharge will be applied to all orders for packages that exceed the length/girth limits set by USPS.

    Customers are responsible for any custom duties, VAT taxes, or any other clearing/handling charges added to your package by governments or carrier.

    Payment Methods:

    Master Card - Visa - Discover - - 10 to 12 Days required to process your payment.
    Acqusition of items included in your order may require another 6 days ( special order items require additional time ).



    Processing an International Order:


    YOU MUST INCLUDE on the Order:
  • Address information on file with the issuing bank.
  • 3 digit security code that appears on the back of the credit card.

    Example of approved credit card:


    AVS: YYY (Addr OK Zip5 OK) CVV: M (Code Match)

    The following Verification Systems are used to protect our
    customers and assure that the information you provide
    in the order form matches the information you provided to the
    issuing bank of the credit card.

    AVS (Address Verification System) is a system that
    attempts to match the billing address that your customers enter
    in the Billing Address fields during checkout. When the credit card
    entered is authorized, AVS checks to see if the cardholder's
    address entered during checkout matches the address information
    on file with the issuing bank. AVS returns codes that match
    AVS Rules set by you about the address such as if the address and
    or zip/postal code match.

    CVV (Card Verification Value) is a system that
    matches the credit card number with a 3 digit security
    code that appears on the back of the credit card.
    Requiring customers to enter this additional field
    provides an extra level of cardholder verification. Please
    note: The Yahoo! Merchant Solutions payment gateway does not
    support CVV for American Express.



    All Credit card transactions must pass verification and be cleared for deposit into our merchant account prior to shipping your order.



    International:
    USPS Shipping & Handling - Package weight 4 lb or less.

    Amount of Order USPS Shipping
    10+ Day Delivery    		 Notes
    00.01 to 79.99 46.00 See Notes
    80.00 to 199.99 58.00 See Notes
    200.00 to 499.99 64.00 See Notes
    500.00 to 1599.99 72.00 See Notes
    1600.00 & Higher 78.00 See Notes

    Notes: USPS International Shipping:
  • 1. Based on size & weight of order package, additional shipping costs may be added those costs listed in our International shipping chart.
  • 2. Delivery time will depend of type of service used.
  • 3. All Credit card transactions must pass verification and be cleared for deposit prior to shipping.
  • 4. Any items being returned MUST be shipped in proper package to provide protection from damage in shipping.
  • 4. Any additional shipping costs & import taxes are to be paid by the customer.







    PAYMENT METHODS:

    Our site uses Yahoo! Secure Ordering for all of your purchases!

    USA & Canada Orders: Use the following credit cards, 24 hours a day, 7 days a week!

  • Visa - Master Card - American Express - Discover Card

    Purchase all your fly fishing rods, reels & supplies at Streamside Fly Fishing!

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    PLACING SPECIAL ORDERS:

    A Special Order is an order for any item that is not normally
    available for immediate shipping from our warehouse or by our supplier.

    SO = Shown to the right of an order number indicates a special order item.

    When placing a special order for an item, you . .

  • Get your name and order on a priority list for the item as soon as it becomes available.

  • We place your order on hold ( authorization for payment only - no charge to your credit card ) until your order is available for shipping to you. (Exception: Some items may require a downpayment when ordered) In this case, we process the downpayment amount when your order is received. The balance is processed when the order is shipped to you.

    All special orders will be drop-shipped directly to our customer by our supplier.

    When we receive notice from our supplier that your order can be filled and shipped to you, we will then process the payment for your order.

    We keep you up-dated on the progress of your order as we receive information from our suppliers, so you are not left in the dark.

    NOTE:
    Return of any SPECIAL ORDER ITEM will be accessed a restocking charge up to 15%.





    EXCHANGE - CREDITS - REFUNDS:

    When Returning Merchandise, please follow these instructions:
  • Contact Us By Email Prior To Returning Merchandise.
    Include your name and order number, date of purchase, reason for the return - credit or exchange.

    To Contact Streamside Customer Service: Go To Top of This Page

    .........................................................

    Return / Exchange / Credit Requirements:
  • Use proper box/package to prevent damage to any items returned.
  • Customer shall be responsible for return shipping costs.
  • Return must be within 15 Days of purchase date.
  • Acception: Purchases made as Chrismas Gifts - 15 calendar days after December 25.

  • Include a copy of original invoice or your name, address and order number. We need this information inorder to process your return.

  • All items must be returned: In New Condition & In Original Undamaged Packaging. If you must cut packaging material, cut along one side or end very carefully. Do not cut away any more packaging material than required to remove the item from packaging. A 25% restocking fee will be applied if we receive a returned item in poor condition.

  • Must include all manufacturers literature.
  • Promotional or free merchandise which may have been included with the item, must be returned or a charge will be deducted from your credit for these items.

  • Shipping Costs on your order are non-refundable.

  • If you received Free Shipping for your order, the shipping charge will be deducted from your credit.

  • A processing fee of 2.5% will be deducted from your credit.

  • CREDIT: Will be only be processed to credit card account used for the purchase.

  • A 15% to 25% restocking fee may be applied to your credit.

    .........................................................

  • Exchange Items: Customer shall be charged normal shipping costs.

    Contact us prior to returning any item for exchange.

    Return Address:Go to top of this page.

    .........................................................

    CLOSE-OUT PRICED ITEMS:

  • Close-out prices are only good for in-stock items.
  • Close-out prices will not be applied to special orders.
  • Close-out items are new merchandise and carry a full manufactures warranty.
  • Close-out items are not returnable for any reason.

    Return To Top of Page

    .........................................................



    MANUFACTURER WARRANTY & PRODUCT DEFECTS:

    Our product lines carry a MANUFACTURES WARRANTY. Which covers manufacturing defects with-in the warranty period.

    We will be glad to help you in any way possible to process a warranty claim. The following information should get you started in the right direction.

    All warranty related problems: Should be directed to the manufacturer.
  • Defects in workmanship.
  • Performance related problems.

    Manufactures & Phone Numbers:
  • Cortland Rods & Reels - Call 1-800-847-6787
  • STH Reels - Call 1-800-847-6787
  • Diamondback Rods - Call 1-800-847-6787
  • Hardy Rods & Reels - Call 1-800-847-6787

    ........................................................



    TECHNICAL INFORMATION ON OUR PRODUCTS

    If you need technical information for any product we sell, use the following links to contact a company representative for information.

    House of Hardy product, old or new, contact a factory representative at . .     info@hardyusa.com

    Cortland Line Company product, old or new, contact a factory representative at . . info@cortlandline.com

    STH Fly Reels old or new, contact a factory representative at . . STH Customer Service

    Diamondback product, old or new, contact a factory representative at . . Diamondback Info

    LOON Outdoors product, contact a factory representative at . . LOON Customer Service



    Return To Top of Page





    SALES TAX:

    Missouri Residents Must Be Charged a 5.7% Sales Tax.

     LOST or DAMAGED ORDERS:

    All orders, regardless of shipping service used, are insured for full value. A tracking number is provided to view the shipping progress and to assure that every order reaches our customer.

    Do not accept your order from the shipping service, if it shows any signs of possible damage. Contact us ASAP.

    Shipping services will not process a claim without submission of all required forms completely filled out, with all required information pertaining to the type of claim being made. These forms are usually completed by the customer whom the order was shipped to.

    In order to process any claim for lost or damaged orders we need the complete cooperation of our customer. Streamside will obtain the required forms from our shipping service and pass this info on to our customer in a timely manner. Our shipping services do however require that a certain waiting peroid be meet prior to making any claims.

    Please feel free to contact us with any questions regarding shipment of your order, or in case of a lost or damaged order, completion of the forms you may have to complete.

    Please Report Shipment Damage within 24 hrs. after delivery.

  • Return to our home page

    info@streamsideflyfishing.com



    SHIPPING POLICY
    Shipping Services:

    USPS Priority Mail Shipping Service: used for all USA residential & business deliverly.

    USPS Mail: used for all international orders.

    You get fast deliverly and insured service. ( Orders under $80.00 not insured )

    Priority Mail Shipping Method Normally will take 2 to 4 business days for delivery. ( Includes Saturday Deliverly )

    If the ship-to address is a route & box number, please provide directions for deliverly, in the space provided on the order form.

    If you live in a GATED COMMUNITY which requires an entry code, please provide this code in the space provided on the order form. Our shipping service charges $10.00 to research a code. This charge if applied, will be passed on to you the customer.

    Most orders are processed and ready to ship within 24 hours. You should receive your order within 1-7 days, this varies, depending on the type of shipping service used and the ship-to address.

    Shipping delays for reasons beyond our control:
  • Weather conditions.
  • Shipping services on strike.
  • Streamside personal on the water
  • During Any Holiday Period, Allow extra time for deliverly. It is better to have your gift arrive early than late.
    Click here for Special Holiday Shipping Information

    Please note that these shipping schedules do not allow any time for order handling & order processing. We reserve the right to use the shipping service which best fits our shipping requirements and offers the most cost effective method of shipping your order.

    Items out of stock, may be Dropped-shipped directly from our supplier to customer, and normally will not take any longer for deliverly. No additional cost is added to your order for this service.

    NOTE:
  • This does not hold true during major holiday periods or periods of bad weather, which delay shipping.
  • Normal shipping & delivery days for the USPS do not include Sunday.

    Contact Us with any questions you have concerning:
  • Placing An Order
  • Shipping methods

    Return Address: Go to top of Page
    Email Address: Go To Top of This Page

  • Return to our home page






    • Return To Top of Page